If there is a serious injury or illness, a death or a dangerous incident, you must report it to SafeWork NSW immediately on 13 10 50 as an urgent investigation might be needed.

Incidents can be notified 24 hours a day, 7 days a week.

You must also:

  • provide first aid and make sure the worker gets the right care
  • take care not to disturb the incident site until an inspector arrives. You can help an injured person and ensure safety of the site.
  • record it in the register of injuries
  • notify your insurer within 48 hours
What incidents need to be notified?

A ‘notifiable incident’ under the work health and safety legislation relates to:

  • the death of a person
  • a serious injury or illness of a person
  • a potentially dangerous incident
When you don’t notify

Penalties apply for not notifying incidents. The maximum penalty for failing to notify is $50,000 for a body corporate and $10,000 for an individual.